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Are Personal Checks Also Accepted?
Are Your Products guaranteed?
Do you ship to Canada?
What method of payment is available?
Do you charge sales tax?
What method of shipping do you use?
How do I know my payment is secure?
Is international shipping available?
Can I order more than one item with a single paypal payment?
What about discontinued, out of stock, or back ordered items?
Can I buy a wholesale item in a lesser quantity?


Are Personal Checks Also Accepted?
Yes When Paying with a personal check please follow 'cashier's check option.

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Are Your Products guaranteed?
Yes If you are not 100% satisfied with your purchase, let us know. Our number 1 priority is Customer Service. We offer a no hassle 30 day money back guarantee. Return item within 30 days for full refund of your purchase price (includes initial shipping fees). Return shipping fees will be the buyer's responsibility and non-refundable. Please feel free to contact us with any questions.

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Do you ship to Canada?
Yes When placing an order for shipment to Canada Simply send an email to us and we will send an invoice to you within 24hrs. Shipping charges will apply rates will vary but we will search for the most cost effective methods available to our customers.

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What method of payment is available?
Pay Pal Money Order/Cashiers Check, Personal Check

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Do you charge sales tax?
No Currently we are able to offer our products to our customers without charging sales tax.

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What method of shipping do you use?
Most orders are shipped UPS ground. When your order is shipped using this method we will email you the tracking number so you may be able to track your order. On occasion your order my be sent via USPS. If this method is used you will be notified via email. While shipping is currently free to all customers methods are soley determined by the company. Special request may be honored but certian fees may apply.

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How do I know my payment is secure?
We are PayPal verified. Member since 1999. We are licensed and registered in the State of Florida which guarantees ethical business practices.

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Is international shipping available?
Yes We will ship world-wide. Simply submit order request to fwb2005@hotmail.com. An invoice with shipping charges will be sent back to you within 24hrs. If multiple shipping methods are available we will use the most cost effective one unless otherwise instructed by the costomer.

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Can I order more than one item with a single paypal payment?
Yes Once you reach the shopping cart page just simply choose a catagory from the side panel and continue shopping. This will keep chosen items in your cart as well as allow you to add new ones.

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What about discontinued, out of stock, or back ordered items?
In the rare instance you should place an order for a product that is unavailable. You will be given a choice of the following options: 1. A full refund. 2. If on back order you will be given an eta date. At that time you will be able to choose whether or not to wait for the item to be restocked. 3. You may substitute for an item of equal value. As the customer the choice is yours.

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Can I buy a wholesale item in a lesser quantity?
Yes breaking the wholesale set will result in retail pricing

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Last Updated: 29 Oct 2005 23:17:28 PDT home  |  about  |  terms  |  contact
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